Dear Valued Client:
We want to update you on communications we’ve had with the U.S. Department of State, Office of Authentications, as organized by the Senator Van Hollen’s office.
In a recent conference call, the Managing Director of Consular Services pledged to enlist additional staff to assist with working the current backlog.
This should put DOS on a schedule to have the backlog caught up by June, with a steadily improving turnaround time for your submitted documents.
With an accelerated schedule of vaccines and gradual return-to-normal work routines, by late Summer DOS expects we can bring you much-improved turnaround times.
Please know, meanwhile, that we continue working diligently with government officials to reduce and ultimately eliminate the delays.
Thank you, as always. We are grateful and working diligently for your business.
The Team at Washington Consular Services